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Privacy Notice

Privacy & Security

ideas-4-pets have been trading online since 2003 and during that time we have taken all the necessary security measures and have to date not had any security issues related to our site.

Your privacy and security have always been of paramount importance to us and because we want you to be entirely satisfied that you are 100% safe,  we have the Comodo sign on our website which guarantees that you are shopping securely with us and gives you peace of mind.

We appreciate your concerns about identity theft and fraud online and we want to assure you that our website is trustworthy.  You can have confidence to follow a link and click on our site and be assured that  personal information about yourself such as your address and debit/credit details are safe.  The Comodo sign is a very trusted sign on the Internet  and we are pleased to offer our customers this daily assurance of secure shopping.

Comodo SSL combines encryption to protect the information you give us during transmission with a proven, rigorous process for authenticating identities and confirming their right to use a website domain.  When using the Comodo sign, our customers can rest assured that the website belongs to a genuine, verified organisation.

What the Comodo sign means

The Comodo sign means that ideas-4-pets has been validated and also uses SSL for secure transactions.  It also confirms that ideas-4-pets holds a website identity assurance warranty of $100,000. This means that you are insured for up to $100,000 when relying on the information provided by IdAuthority on this site. The sign verification page also displays our business information and encryption information and shows that our website has passed a daily malware scan which will help you to feel safe when searching & browsing to buy. 

ideas-4-pets is committed to protecting your privacy and maintaining the security of any personal information we receive from you.  We strictly adhere to the requirements of  UK data protection legislation.  This statement is to explain to you what personal information we collect and how we may use it.

When you order a product, we need to know your name, address, address, telephone number and card details.  This enables us to process and fulfil your order.  You have the option to withold personal information that is not required in the ordering process.

We may use your personal information to update your about new products but will only contact you with your consent.

At no time will we ever sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during the purchasing process.

We always follow strict security procedures in the storage and disclosure of information you have given to us to prevent unauthorised access in accordance with UK data protection legislation.  We never collect sensitive information about you except when you specifically knowingly provide it.  Your personal information is kept on file for the purpose of product guarantee records.  However,  you can update or request removal of your personal details by emailing us at enquiries@ideas-4-pets.com.

In order to process credit/debit cards transactions, the bank or card processing agency may need to verify your personal details for authorisation outside the European Economic Area but your information will not be transferred outside the EEA for any other purpose.

Cookies Explained

E-commerce stores require that your computer accepts a session cookie.  This session cookie contains simply the session id number which identifies you to the store as separate from other visitors.  The session cookie contains no personal identity information and in itself is thus anonymous because a third party cannot use anything in the cookie to identify you in any way.

In a traditional configuration and by definition, this session cookie expires at the end of your session in the browser or at a pre-defined time (typically 24 minutes) after your last click, whichever is sooner. 

ideas-4-pets believe that we conform to the new EU Cookie Directive which came into force on 26th May 2012.

Sessions Explained

The session id is used only to recognise what you have done during your visit to our store.  This includes things like whether you have put something in your shopping basket or whether you have logged in and it allows you to proceed to the checkout.

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